Education & Training

Seminar list

Introductory Course for TQM (3 days)

 
Day1
  • Role of TQM in Corporate Management
  • Customer Satisfaction, The Concepts of Quality Assurance and Quality, Improvement Activities
Day2 Case Studies and Exercises
  • Improvement Activities of TQM(1)
  • Improvement Activities of TQM(2)
Day3
  • What is management, and how to promote it
  • How to Promote TQM within Divisions and Sections
  • General Q & A
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