ICQCC'19-Tokyo Special Lecture
- "Creating a brighter future through TQM and QC Circle activities"
- September 23-26, 2019
Keio Plaza Hotel Tokyo, Japan
Special lecture 1
"Historical footsteps of QC Circle Activities-Case of Toyota Motor Corp.-"
Mr. Shinichi Sasaki
Chair, Organizational Committee, ICQCC2019-Tokyo
President, QC Circle Headquarters of Japan/President, JUSE
Ex-Vice President, Toyota Motor Corp.
Toyota introduced Total Quality Control (TQC) in 1961, which initiatives gradually expanded beyond plants to include all of its operations: purchasing, sales, quality assurance, engineering and production engineering. It increased the number of issues for its QC Circles (Quality Control Circles) to address in eliminating defects, turning QC Circles into a central force in the movement to eliminate defects throughout the company. This lecture encompasses how QC Circles developed in Toyota and what are the outcomes from the eyes of Vice President, playing a vital role of CQO at the corporate level, by introducing milestones of QC Circle activities at Toyota.