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2008 The Deming Prize Award Ceremony
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The Deming Prize for Individuals |
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The Deming Application Prize |
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Tata Steel Limited (India)
Tata Steel Limited (Tata, hereafter) initially launched small group activities and suggestion system which have been practiced for years. By newly incorporating policy management and daily management, as well as positioning them in the core of their TQM activities, Tata has accelerated deployment of their activities to achieve managerial objectives. The Deming Application Prize was awarded to Tata due to the recognition and accomplishments as follows. First, Tata links business strategy and TQM closely in a cooperative manner, focusing on quality. By using TQM as a tool to achieve the strategy, Tata has enjoyed positive effect on improving the quality of product/service, enhancing brand value, and increasing production volume. Second, Tata has successfully implemented various projects, in order to correspond with a rapid growth of Indian industry, such as the construction of new shaft furnace, and enlargement of facilities for quantitative expansion. Third, plentiful efforts can be seen in the improvement activities, mainly by small group activities, to enhance problem solving capability at Gemba, shop floor. Record of these activities is all compiled in a database that is being actively utilized. Under the strong leadership of Managing Director, Mr. B Muthuraman, Tata has made company-wide effort with an aim to improve their TQM activities that resulted in steady increase in their business performance. |  |
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